FAQ & Info

 

Return Policy: With the exception of Tinctures, unused / or defective items may be returned within 7 days of receipt.Tinctures may not be returned but your satisfaction is our main concern so please let us know of any issues and we will often replace your item or offer store credit.  On all other items, including tinctures, We will use one of several remedies including refund to original form of payment, replacement item, store credit. Please call 406-882-4545to arrange return, return items to Montana Farmacy P.O. Box 370 Eureka, MT 59917 we reserve the right to a restocking fee of 10%.

 

Privacy Policy

  

Protecting your private information is our priority. This Statement of Privacy applies to www.montanafarmacy.com and Satori International and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Satori International include www.montanafarmacy.com and Satori. The Satori website is a ecommerce site. By using the Satori website, you consent to the data practices described in this statement. 

  

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Satori may collect personally identifiable information, such as your: 

  

 

 -First and Last Name

 

 

 -Mailing Address

 

 

 -E-mail Address

 

 

 -Phone Number

 

  

If you purchase Satori's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 

  

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

  

Use of your Personal Information 

Satori collects and uses your personal information to operate its website(s) and deliver the services you have requested. 

  

Satori may also use your personally identifiable information to inform you of other products or services available from Satori and its affiliates. 

  

Sharing Information with Third Parties

Satori does not sell, rent or lease its customer lists to third parties. 

  

Satori may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Satori, and they are required to maintain the confidentiality of your information. 

  

Satori may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Satori or the site; (b) protect and defend the rights or property of Satori; and/or (c) act under exigent circumstances to protect the personal safety of users of Satori, or the public. 

  

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Satori. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Satori website. 

  

Security of your Personal Information

Satori secures your personal information from unauthorized access, use, or disclosure. Satori uses the following methods for this purpose: 

  

 

 -SSL Protocol

 

  

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

  

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 

  

Children Under Thirteen

Satori does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 

  

Changes to this Statement

Satori reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

  

Contact Information

Satori welcomes your questions or comments regarding this Statement of Privacy. If you believe that Satori has not adhered to this Statement, please contact Satori at: 

  

Satori International 

223 Dewey Ave 

Eureka, Montana 59917 

  

Email Address: 

info@montanafarmacy.com 

  

Telephone number: 

4068824545 

  

Effective as of January 01, 2020

Return Policy: With the exception of Tinctures, unused / or defective items may be returned within 7 days of receipt.Tinctures may not be returned but your satisfaction is our main concern so please let us know of any issues and we will often replace your item or offer store credit.  On all other items, We will use one of several remedies including refund to original form of payment, replacement item, store credit. Please call 406-882-4545to arrange return, return items to Montana Farmacy P.O. Box 370 Eureka, MT 59917 we reserve the right to a restocking fee of 10%.

Q:How many drops are in a 1oz bottle?

A:  

The following list of equivalent measures can help you make sure your dose is consistent from time to time and product to product. All measures are approximate.

• 10 ml water—275 drops
• 10 ml alcoholic extract—440 drops
• 4 ml—1 teaspoon
• 1 dropperful—1 ml—1/4 teaspoon
• Dropper from a one-ounce bottle—30 drops
• Dropper from a two-ounce bottle—40 drops
• A one-ounce bottle holds approximately 29.5 ml, 7.4 teaspoons, 29.5 droppersful, and 1,000–1,200 drops.

 

 Q:  Why don't you ship priority or outside the Continental U.S. I see a lot of other companies do?

 

 

A:SHIPPING RESTRICTIONS

Due to increased restrictions by the Federal Aviation Association (FAA) and the Department of Transportation ( DOT)  it is a federal crime to ship items classified as flammable or combustible on an airplane including USPS Priority mail. This applies to all of our tinctures that include Alcohol or other items we carry that contain flamable alcohol. (http://www.fmcsa.dot.gov/regulations/hazardous-materials/how-comply-federal-hazardous-materials-regulations) & http://pe.usps.com/text/pub52/welcome.htm

 

We ARE able to send these products through UPS Ground/ FED EX Ground and Some air service ( when  specific packaging requirements are met including but not limited to specialized packaging material, handled by specifically trained shipping managers) 

 

 If at any time you would like a Safety Data Sheet (SDS) for this material please contact us at customer service. We are open Monday thru Friday from 9am to 5pm Mountain Standard time

at 406-882-4545

 

We are truly sorry how these rules and regulations may affect you, but it also our sincerest duty and responsibility to protect the lives of those who travel by air by following the laws and regulations set by the FAA and the DOT.